Welcome to Aerofies. By using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any bookings or using our website. If you do not agree, we kindly ask that you refrain from using our services.
1. General Information
Aerofies is a U.S.-based travel service provider specializing in online flight bookings. We are not an airline but partner with trusted airlines to fulfill your travel needs.
These Terms and Conditions govern the use of our website, services, and any transactions conducted through Aerofies.
2. Use of the Website
By accessing and using our website, you agree to:
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Use the site only for lawful purposes and respect the rights of others.
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Confirm that you are at least 18 years old, or have consent from a parent or legal guardian.
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Refrain from illegal activities, including attempts to access restricted areas or interfere with website systems.
3. Booking and Payment
Flight Booking: Provide accurate, complete, and up-to-date passenger details, contact information, and payment credentials.
Payment: Full payment is required through accepted methods, including major credit/debit cards and secure online payment options.
Confirmation: After successful payment, a booking confirmation will be sent to your email. It is your responsibility to verify all booking details for accuracy.
4. Cancellation and Refunds
Flight Cancellations: Requests must follow the timeframe outlined in our Cancellation & Refund Policy.
Refunds: Eligible refunds are credited to your original payment method within 7–14 business days, depending on the airline and payment provider.
Non-Refundable Tickets: Some fares are non-refundable or may include cancellation/change fees. Please review all fare conditions before confirming your booking.
5. Prices and Fees
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All prices are listed in U.S. Dollars (USD) and may change based on availability, taxes, and airline-imposed fees.
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The final price, including applicable taxes and fees, is confirmed at checkout.
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Additional Services: Optional services like baggage, seat selection, upgrades, or schedule changes may incur extra fees, displayed during booking.
6. Privacy and Data Protection
We are committed to protecting your personal information. Please review our Privacy Policy to understand how your data is collected, used, and safeguarded. By using Aerofies services, you consent to the practices outlined in our privacy policy.
7. Limitation of Liability
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Aerofies is not responsible for technical issues, system interruptions, or delays affecting your booking experience.
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As a booking platform, we are not liable for airline-related issues, including flight delays, cancellations, lost baggage, or missed connections.
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Our maximum liability, if any, is limited to the total amount paid for the booking made through Aerofies.
8. Changes to Terms and Conditions
Aerofies reserves the right to update or revise these Terms and Conditions at any time without prior notice. Updates will be posted on this page. Continued use of our services constitutes acceptance of the revised terms.
9. Contact Us
For questions or assistance regarding these Terms and Conditions, contact our team:
📧 Email: support@aerofies.com
📞 Phone: +1 888-889-1214
🏢 Address: 1584 Pinecrest Avenue, Seattle, WA 98109, USA
Our Commitment
At Aerofies, we are dedicated to providing a safe, transparent, and reliable online flight booking experience. Your trust is our priority, and we strive to make your travel planning smooth and worry-free.